REFUNDS
Refunds will only be offered if the garment is deemed faulty at our discretion, and is communicated to us within 7 days of purchase.
How do I return an item?

RETURNS
If you wish to return an item due to wrong sizing or change of mind, we will happily exchange the item or provide a credit note if you indicate your intention to exchange/return within 7 days of receiving your item. Please contact info@archthelabel.com.au with your order details and reason for your return.

Returns must be received in original condition – unworn, unwashed, with all original tags still attached.

Returned items that are not in their original state will be automatically returned to the customer. Arch reserves the right to reject a return if we conclude it is not in its original condition;
Credit notes are valid for 6 months from its process date.
Please note we cannot guarantee that we will have an alternate size available in the same style. To avoid this, please contact our store as soon as possible.
Original shipping costs will not be credited unless the item is faulty.
Do we accept returns on sale items?
All sale and promotional items are final sales. We do not offer exchanges or returns on these items.